Significant Web Disruption Hits Numerous Websites and Mobile Apps

A large-scale internet outage has affected dozens online platforms and mobile apps around the world, and users experiencing issues accessing the internet following issues at Amazon’s online infrastructure platform.

The impacted services comprise Snapchat, the gaming platform Roblox, Signal, and Duolingo, in addition to several Amazon-owned platforms including its key e-commerce platform and the Ring home security firm.

In the UK, the financial institution Lloyds was affected as well as its subsidiaries the bank Halifax and Bank of Scotland, while there were additional accounts of problems reaching the HMRC site on the start of the week. Additionally in Britain, several Ring customers turned to networks to complain their home gadgets were not working.

Just within Britain, notifications of problems on specific apps totaled the thousands for each app.

Officials confirmed that the issue started in the Atlantic coast of the US at AWS, a division that provides vital web backbone for numerous firms, who lease space on the company's servers. Amazon Web Services is the most extensive cloud computing platform.

Just after late night (PDT) in the America (8am BST), Amazon confirmed “higher error rates and delays” for Amazon's platforms in a region on the east coast of the America. The ripple effect seemed to disrupt platforms globally, with the problem monitoring service reporting issues with the same sites in different parts of the world.

The monitoring service Thousand Eyes, a service that reports on internet outages, additionally noted a surge in outages on Monday morning, with many of them situated in Virginia, the region of the AWS US-East-1 zone where AWS said the outage started.